With over 40 years of expertise, Central Import is your trusted European auto specialist in Toronto. We provide top-tier service and maintenance, backed by state-of-the-art diagnostic tools and professional training. Our commitment to excellence extends to our customers, treating them like family and friends. We take pride in supporting our local community and aim to exceed all service expectations.
Experience award-winning service at Central Import, where your high-end import receives the care it deserves. Schedule your appointment today to keep your vehicle in peak performance.
I recently took my Audi to to Central Import and the staff was knowledgeable, professional and clearly experienced with Audis. Pricing was fair and they took the time to explain everything before proceeding with the repairs. The shop is clean and well-organized and I highly recommend them for anyone looking for reliable and efficient service for their vehicle.
Scott Hosmer Aug 8, 2024
It’s a low-pressure environment. No upselling or fear-mongering. That’s why I like it here. They just do the job that needs to be done and then I’m on my way.
Bonnie Northcott Aug 8, 2024
I was in need of a mechanic for my Mercedes and referred to Desmond by a friend. He was just the person I had been looking for since the mechanic I used died. All the work that has been done on my car has been in a breakdown situation and Desmond and his team were reassuring and got my car back on the road quickly. The other services have been excellent as well.
Rosamund Witchel Aug 8, 2024
Very pleased with the professional service.
Patrick McKeever Aug 8, 2024
I have Central Import listed as ‘Mechanic’ on my contact list, and it’s been that way for the better part of a decade. Finally remembered to leave a review and give them the 5 stars they earned so long ago. Keep it up, guys!
Elliott Chester Aug 8, 2024
Received good advice on a new set of tires from Desmond. Really enjoying the improved ride quality, noise reduction and wet weather handling.
Darcy Pugsley May 5, 2024
never had a problem they couldn’t fix. pricing is mid to hi mid, but they only work on foreign cars, so it makes sense because its specialized stuff.
Ross Porter Aug 8, 2024
Desmond is a class act - I had an appointment scheduled a day out but was concerned about my Beamer and he made it happen. Honest & fair. All maintenance/repair will be handled there moving forward
Steven` Innocent Aug 8, 2024
Quality service and trustworthy. Pricing is reasonable. Would recommend to others looking for a non-dealer option
Mark Tullio Aug 8, 2024
A solid and less expensive alternative to taking my BMW to the dealership for maintenance and repairs.
Stephen Aug 8, 2024
I've used Central Import to maintain my two cars for a number of years now. They do an excellent job and also advise in advance of things that are getting close to needing attention. They recently did a full repair job at their expense on a set of brakes they had changed but just weren't settling in as they should have. After the fix, the brakes were immediately back to the way they should be, quiet and effective. They definitely stand behind their work.
Douglas Thompson Aug 8, 2024
Outstanding service. Would highly recommend.
E K Aug 8, 2024
Very knowledgeable, courteous and honest - I trust them with my baby!
Peter Raynes Apr 4, 2024
I've been taking my 18-year old German sports car to Desmond and his team at Central Import for the last five years. I can't speak highly enough of this team's work - they are highly skilled and trained but they also offer solutions (short and long term), get their work done on time and budget, and I deeply trust they have my best interests at heart as a Customer. I would highly recommend this shop!
Matt Busbridge Aug 8, 2024
Really good first experience. Very professional, timely follow-up. Definitely taking my cat back there for a check-up
Tewfik Atia Aug 8, 2024
Desmond has been fantastic on both my visits. My first visit was to check no damage to my Audi S3 after clipping a curb (Audi dealership suggested $1800 worth of repairs, none of which were required after the diagnostic here). For my 2nd visit, I called in to report a burning smell. On the phone, he suggested a couple of possibilities. I got there 20 min later, and within 10 minutes of arriving, my car was on a ramp, and I was called in to see the plastic bag fused to the bottom. There was no charge. I am glad there is no warranty left on my car, so I have no need to return to the dealership for regular servicing or diagnostics. This is the kind of place I have been looking for - honest, clean, calm, organized, and great value for money. Had a full service, replaced front brake discs and pads. Good service, honest pricing. $99 Spring Service ... deal and a half!!
Aly Valli Mar 3, 2023
The 40,000 km warranty that they offer on all repairs speaks volumes about their confidence in their own work. It should also speak volumes that in four years I’ve never had to use it.
Donald Aug 8, 2024
Amazing! Even though we were not able to bring our car here Desmond was so helpful and gave us advice and suggestions based on our needs. Very grateful to have kind people of service at this place!
Isabel Amante Jul 7, 2024
Great service. They were also great to communicate timelines and costs. They had come well-recommended. I will definitely return!
Leslie grapevyn Jul 7, 2024
Would highly recommend this auto shop! The team is very professional, very helpful & had great prices. They have excellent customer service!
Oliver B Jan 1, 2024
Always happy with the level of service and the honesty when my car needs repairs. I highly recommend Central Import.
Jeff Vedan Jul 7, 2024
They knew what the problem was, fixed it and runs smooth now.
James Mendel Jul 7, 2024
I received excellent service and quick turn around. I will definitely use Des again.
Karen Gruson Feb 2, 2024
Desmond and the team went above and beyond to overcome a delayed part to get me back on the road as originally promised. This is not the first time they've exceeded my expectations and have earned my trust and loyalty.
Jon Fraser Jul 7, 2024
Incredibly honest, thorough, and reasonably priced mechanic. I have a 2010 Mercedes that I’m just trying to keep on the road for a few more years and not do any unnecessary work to. They understand this. Hector has looked at my car to diagnose issues and tell me it’s not necessary to fix them, at no charge. The work I did have done was absolutely necessary (coil spring replacement) and their work was a few hundred dollars cheaper than several other mechanics I got quotes from. So thankful I found this place!
Alexandra Stewart Jul 7, 2024
Great service, Desmond promised to have my car ready in a day and he delivered on that! Much appreciated!
Ginette Morel Jul 7, 2024
Desmond and the crew at Central Import have been keeping my 2011 Cayenne running smoothly since the factory warranty expired. Always happy with the outcome when they’ve worked on it.
Fethrz Jul 7, 2024
Central Import performed basic maintenance/checkup on our beloved 14 year-old VW hatchback a month ago. The shop is located in the downtown area in a fairly accessible/convenient spot. There appears to be parking for about 14–16 cars outside the shop, which was already full that morning. Inside, the shop has four or five service pads, and I found the entire area to be very clean and organized. I was met with service personnel almost immediately on arrival, to park my car, review service request details, and take any additional input. The service was completed same day and cost about $295. Afterward, I was comforted to find all fluids topped up, and their tire tread/brake pad measurements were in line with those of our last service garage's from out west where we used to live. It is challenging to find an auto shop that is dependable and trustworthy. It took us three attempts to find our go-to shop out west, and we feel fortunate that Central Import looks to be our go-to shop in Toronto. I also think that their service costs are very reasonable. Since the service, we've taken the car out for four drives with no issues, warning lights, strange sounds, new malfunctions, etc.—these things occurred after we serviced our car at other shops. Well done and thank you, Central Import, we'll be seeing more of you and hopefully for years to come!
B.E. Kim Jul 7, 2024
Great job and advice. Loved it
Gregoire Bonhomme Jul 7, 2024
i’ve taken my volvo to central import for about 2 years now, and i have no complaints. they get their work done in the time they say they will and for the price they say they will. sort of refreshing when it comes to car repair.
Naomi Jun 6, 2024
Efficient service and great commiunication about the work needed to be completed.
B L Jun 6, 2024
I have been going here the last year to service my bmw. I’ve done oil changes, vehicle diagnostics, replaced a lamp, and done a safety with them. Desmond and the team are honest and have very fair prices (especially given they’re in the downtown location). I drop off my vehicle at the start of the day and pick it up at the end of the day. They are very communicative through the whole process and give you updates as necessary. They even follow up later on to make sure things are still good. For those of you who work in the core, there is the street car stop right across from them.
Joseph Y Mar 3, 2024
I had expressed concerns about my car’s performance while servicing at a dealership and was dismissed, stating “everything was fine.” Desmond and his team took my concerns seriously, they asked many questions to get a good idea of the issue I was experiencing. They immediately got to work and communicated the issues that they found, timeline for repairs and approximate price before starting the work. I’m so happy to have received such great transparency and service. I’ll be coming back for all my vehicle’s needs going forward! Thanks Central Import team!
Emily Penrose Jun 6, 2024
I didn't have an appointment but had an urgent issue ans they got me in pretty quickly still even though they were busy. Considering the issue in my car was basically already solved the cost was a bit high but regardless the service was good.
Garrett Stroop Jun 6, 2024
Went for my yearly oil change. Easy to make the appt, drop the car off, and pick it up. Good, prompt, and reliable service.
Rajeev Saini Jun 6, 2024
Always great service at a fair price.
Stephen Jakob Jan 1, 2024
